Whirlpool Sued Over Defective Dishwasher Adjusting Rack
Together with McCallum Hoaglund & Irby, Wexler Wallace LLP filed suit against Whirlpool Corporation related to hundreds of customer complaints concerning certain models of Whirlpool-manufactured dishwashers. According to the Complaint, the upper rack of these dishwashers contain plastic component parts that become brittle and break during regular use of the dishwashers. Whirlpool has allegedly denied thousands of warranty claims related to the part, so consumers have had to pay for repairs and replacements out of their own pockets. Whirlpool has since developed a replacement part made out of metal that many consumers have found to be stronger than the original part; however, Whirlpool has not initiated a recall of its dishwashers, nor has it offered to replace the part for everyone who owns one of these dishwashers.